Q: Is it safe to enter my credit card number on your website?
A: Trimtec will NEVER sell or give your information to any other person or company. Any email or credit card information is for our use only.
Q: What are your terms of sale?
A: Payment by personal check, money order, Paypal or credit card, Mastercard, Visa, Discover or American Express. New York residents will be charged 8.75% sales tax.
Q: What is a shopping cart?
A: Just like a real shopping cart in you neighborhood grocery store, our shopping cart electronically remembers the quantity and total amount of your purchase at any given time. When you are ready to place your order simply click on Checkout and you may finalize your order.
Q: What is your refund policy?
A: If you are not completely satisfied with
your purchase you may return items within 30 days for a full refund.
Q: What are your shipping methods?
A: We ship via United States Post Office, first class, insured, certified, registered, express or priority mail. UPS and Federal Express.
Q: I just purchased some things from you and I have a question, what should I do?
A: Simply e-mail us and we will get back to you as soon as possible.
Q: I have problems with your website, who do I contact?
A: Please contact our webmaster by visiting our contact page and filling out the form.